Appointment:

To schedule an appointment, call (678)-226-2295 during office hours. All office visits are by appointment only. Should an acute problem arises, we will try to see the patient asap or facilitate hospital admission in time of emergency.

Initial Visit:

Please arrive 15 minutes before your appointment time so we can processes your paper work. Bring your medical insurance card and a government issued ID, along with medical records, prior psychological test reports, and any rating scales or questionnaires.

Cancellation Policy:

In today’s hectic world unplanned issue(s) come up for all of us. We recognize this fact, but we respectfully request that you cancel your scheduled appointment by phone a minimum of 24 hours in advance. So the open slot can be filled with someone needing an appointment.

 

If you do not cancel by the deadline, you will be assessed a $50.00 missed appointment fee. This fee is not covered by commercial and Medicaid insurances and it’s the patient’s responsibility to pay before the services are rendered. Medicaid Patients will be discharged after two No-Shows. Your cooperation and consideration are appreciated as we institute this policy. It is the patient’s responsibility to make and keep all appointments.

 

 Tele-visit

  • All co-pays and balance payments are to be collected in FULL before the appointment.
  • Be in a private place.
  • Must be properly dressed.
  • Not in a moving vehicle.
  • Strong internet connection required.
  • Appointments can also be completed in our office virtually.
  • All children under 18 must be accompanied by a parent/guardian.
  • All visits are required video and audio access to complete a visit.
  • Any incomplete appointments will result in a NO SHOW.
  • A patient MUST be presented for the appointment.

Prescriptions:

  • All Rx will be sent to pharmacy within 24-48 hours after the completed appointment.
  • All Pharmacy changes are to be made prior to scheduled appointment.
  • All RX will only be sent to one pharmacy.
  • No prescription(s) can be sent out of state of Georgia.
  • All refill requests take 24-48 hours to be completed if approved.
  • Medication Prior-authorization requests take 2-5 business days, once received.
  • No temporary supply will be provided, please schedule accordingly.
  • No early refills will be authorized on any medication(s).
  • No prescription for any lost or stolen medication(s).
  • Any medication adjustment/change requires an appointment.